Introduction

Terms of Use

Last Updated: 19 September 2018

Thank you for supporting LocoMole! For your legal rights, remedies and obligations, please read these terms of use carefully. By continuing to use this Website, you have read, understood and agree to be bound by the terms, conditions, and notices set forth below (collectively, the “Agreement”). If we modify the Agreement in the future, we will notify you by either sending a notice to your email address or by placing a notice on our Website.

The LocoMole website or mobile properties, including related applications (collectively, this “Website”) aim to assist you in gathering travel information, making travel purchases and using the mobile application to travel, and for no other purposes. The terms “we”, “us”, “our” and “LocoMole” refer to LDR Pte Ltd, and our corporate affiliates and websites (collectively, “LocoMole”).

1. Use of Website

1.1. We worked really hard to produce the content you see here on the Website. If you need access to any of our content, you can contact us in writing. We are happy that you like our content and we would love to share with you if you send us a request.

1.2. This Website may link you to supplier sites or other websites that LocoMole does not operate or control. For further information, please refer to the “Links to Third-Party Sites” section below. We will not be able to guarantee the accuracy of the information provided on such third-party websites. Same rule: Ask them if you need more information.

2. LocoMole Mobile Application

2.1. Apple App Store. If you access or download the LocoMole mobile application (or “App”) from the Apple App Store, you agree to Apple’s Licensed Application End User License Agreement.

2.2. Google Play Store. If you access or download the LocoMole App from Google Play Store, you agree to Google Play Terms of Service. Some areas of the LocoMole App implement Google Maps/Earth mapping services, including Google Maps API(s). Your use of Google Maps/Earth is subject to the Google Maps/Google Earth Additional Terms of Service.

2.3.  Street View Augmented Reality Mode. Your mobile device GPS accuracy is determined by environmental factors and device makers. Performance may vary from device to device. You must exercise discretion and judgement if the guidance puts you in any danger or harm.

3. Account Registration

3.1. As a condition of your use of this Website, you agree that all information supplied by you on this Website is true, accurate, current and complete. You have to be 13 years of age or order in order to register for a LocoMole Account and contribute to our Website. If you have a LocoMole Account, you will keep your LocoMole Account information safe and be completely responsible for any use of your LocoMole Account by anyone other than you. We have security measures in place and we will notify you if there is any unauthorized access to your LocoMole Account.

3.2. You can register a LocoMole Account using an email address and creating a password, or through your account with certain third-party social networking services, such as Facebook or Google (collectively, “SNS Account”). You have the ability to disable the connection between your LocoMole Account and your SNS Account at any time, by logging out your LocoMole Account and sign up for a new account.

4. Prohibited Activities

4.1. The content and information on this Website (including, but not limited to, messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material) as well as the infrastructure used to provide such content and information, is proprietary to us. No modification, copy, distribution, transmission, display, reproduction, publishing, licence, transfer or selling of information, software, products, or services obtained from or through this Website. We have affiliate partnerships you can consider.

4.2. Just to be clear, legally, you agree not to:

(i) use this Website or its contents for any commercial purpose;

(ii) access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

(iii) violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;

(iv) take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

(v) deep-link to any portion of this Website for any purpose without our express written permission;

(vi) “frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization; or

(vii) attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by LocoMole in connection with the Website or the services.

5. Privacy Policy and Disclosures

5.1. LocoMole believes in protecting your privacy. Any personal information you post on the Website will be used in accordance with our Privacy Policy. Click here to view our Privacy Policy.

6. Reviews, Comments and Use of Other Interactive Areas

6.1. We love to hear from you. You are responsible for submitting content to this Website by email, postings on this Website or otherwise, including any reviews, photos, videos, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”). You must have heard of the news of the guy who was jailed for giving fake reviews on one of the biggest online travel agencies. Your positive reviews will help other travellers to travel better. We will use your Submissions in achieving that purpose. You have the right to contact us to withdraw your Submissions if you choose to do so. You are to post responsibly and respectfully as a member of the LocoMole community.  LocoMole reserves the right to remove any unsuitable content without prior notice.

6.2. There is an entire list of legal definitions of unsuitable content, but we will not be throwing them at you. You may report any issue to us if you encounter any violation in the use of this Website. Though LocoMole assumes no liability for any Content posted by users, we will take action for any misuse of the Website.

7. Booking Confirmation, Tickets, Vouchers, Fees and Payment with Third-Party Suppliers

7.1. Overview. LocoMole offers you to search, book and purchase attraction tickets, activities and workshops with third-party suppliers without leaving the LocoMole site experience. As a registered LocoMole member, you are at least 18 years of age and have the legal authority to enter into this Agreement to comply with the terms and conditions. You agree to supply information that is true and accurate in searching, booking and purchasing of LocoMole products and services.

7.2. Booking Confirmation & Payment. When you make payment for LocoMole products and services, we will collect your payment information and transmit it to the supplier to complete the transaction, as described in our Privacy Policy. Please note that the supplier processes your payment and fulfills your booking in a secured payment gateway. You will receive an email on your order confirmation once the payment transaction is successful.

7.3. Third-Party Suppliers. LocoMole does not provide nor own transportation services or accommodations. Although LocoMole displays information about properties owned by third-party suppliers and facilitates bookings with certain suppliers and affiliate sites, we do not assume any liability for any misrepresentation. You may rate and review particular suppliers based on your own experiences, we do not specially endorse or recommend the products or services of any third-party suppliers.

7.4. If you made a booking with a third-party supplier, you agree to review and be bound by the supplier’s terms and conditions of purchase and site use (the “Terms of Use”), Privacy Policy, and any other rules or policies related to the supplier’s site or property. The third-party suppliers will notify you of the possible risks prior to the activity and you are solely responsible for your own safety and well-being. LocoMole will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence of any third-party suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting from your interactions with third-party suppliers.

8. Vouchers, Discount Coupons and Credits

8.1. Vouchers. You will receive a voucher for each self-guided walking tour purchased. It can only be installed once in a mobile device. The voucher is non-transferable. You agree not to resell or modify the digital product for commercial or any other purpose.

8.2. Discount Coupons and Credits. You will receive discount coupons from third-party suppliers when you purchase a self-guided walking tour.  LocoMole does not endorse the quality of product or services offered by the third-party supplier and is not liable for any misrepresentation, claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature brought by third-party suppliers.

9. Refunds and Cancellation Policies

9.1. For Self-Guided Walking Tours. LocoMole does not issue refunds for self-guided walking tours as part of the digital products once the order is confirmed and the voucher is issued. You can still have unlimited access to the content of the digital trail in the version that you have downloaded. You will not be able to retrieve your purchases if you delete your LocoMole Account. The digital trail is non-transferable to other account. You can contact us if you experience any issue in using the digital trail on the LocoMole App: (65)62554645 (phone) or locomole@ldr.sg (email)

9.2. Cancellation Policies. We do our best to highlight to you the various ticket types, Open or Fixed, so you can plan in advance. Cancellation charges apply to all bookings. If you need to make changes to your bookings, we have provided the contact information of the supplier in your order confirmation email.

10. Currency Converter and Travel Planning Tools

10.1. Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes may not be updated on a daily basis. The information supplied by this application is believed to be accurate, but LocoMole, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes. This applies to other travel planning tools on LocoMole.

11. Travel Destinations

11.1. When you book international travel reservations with third-party suppliers or plan international trips using this Website, you are responsible for ensuring that you meet all foreign entry requirements and that your travel documents, including passports and visas, are in order.

11.2. For passport and visa requirements, please consult your relevant embassy or consulate for information. As requirements may change at any time, be sure to check for up-to-date information before booking and departure. LocoMole is not responsible for travelers who are refused entry onto a flight or into any country because of the traveler’s failure to carry the travel documents required by any airline, authority, or country, including countries the traveler may just be passing through en route to his or her destination.

11.3. It is also your responsibility to consult your physician for current recommendations on inoculations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

11.4. Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. LocoMole urges travelers to review travel prohibitions, warnings, announcements and advisories issued by your local government and destination country governments prior to booking travel to international destinations. Do not forget your personal travel insurance.

12. Liability Disclaimer

12.1. The information, software, products, and services published on this Website may include inaccuracies or errors, including booking availability and pricing errors. LocoMole and its affiliates reserve the rights to correct any availability or pricing errors on this Website.

12.2. If LocoMole is found liable for any loss or damage that arises out of or is in any way connected with your use of our sites or services, then LocoMole’s liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees paid to LocoMole for the transaction(s) on this Website giving rise to the claim, or (b) One-Hundred Dollars (US $100.00). The limitation of liability reflects the allocation of risk between the parties.

13. Indemnification

13.1. You agree to indemnify LocoMole and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

(i) your breach of this Agreement or the documents referenced herein;

(ii) your violation of any law or the rights of a third party; or

(iii) your use of this Website.

14. Links to Third-Party Sites

14.1. This Website may contain hyperlinks to websites operated by parties other than LocoMole. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their suppliers. We have ensured that all links are working and secured and would not be responsible for any installation of malware or viruses through these links.

14.2. In some cases, you may be asked by a third-party site to link your profile on LocoMole to a profile on another third-party site. You are free to make the decision and you can choose to withdraw for your information to be linked at any time.

14.3. Finally, you are responsible to take precautions for the links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature.

15. Software Available on this Website

15.1. Any software that is made available to download from LocoMole websites (“Software”) is the copyrighted work of LocoMole. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software (“License Agreement”). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.

15.2. Please note that all Software, including, without limitation, all HTML, XML, Java code and Active X controls contained on this Website, is owned by LocoMole, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited and may result in severe civil and criminal penalties.

16. Copyright Notices

16.1. LocoMole retains ownership of all intellectual property rights, title and contents in LocoMole Website and App as well as the proprietary software and platform.

16.2. LocoMole Terms of Use have been drafted and shall be construed in the English language. Any translation of the Terms of Use is solely for reference only. In the event of any inconsistency between the English language version and a translated version, the English language version of the Terms of Use shall always prevail.