Introduction

Welcome to LocoMole!

Last Updated: September 19, 2018

Thank you for using LocoMole!

This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our LocoMole Website and Mobile App (collectively, “Platform”) and the choices you have associated with your personal data.

There are three general categories of information we collect.

1. Information you give to us

1.1. These are the information that is necessary for the use of the LocoMole Platform.

a. Account Information. When you sign up for an LocoMole Account, we require minimum information such as your first name, last name, email address, phone number and date of birth for identify verification or retrieval of password

b. Payment Information. To use certain features of the LocoMole Platform (such as booking or purchases), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Paypal).

1.2.   You may choose to provide us with additional personal information for us to tailor a better user experience for you when you use the LocoMole Platform. This additional information will be processed based on your consent.

a. Additional Profile Information. You may choose to provide additional information as part of your LocoMole profile (such as gender, preferred language(s), city, personal description or photo). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.

b. Address Book Contact Information. You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the LocoMole Platform, like inviting them to use LocoMole.

c. Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Airbnb Account, respond to surveys, post to community forums, participate in promotions, or use other features of the LocoMole Platform.

2. Information we collect from your use of the LocoMole Platform

2.1.     When you use the LocoMole Platform, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for us to assess the performance of our services in meeting your needs and expectations.

a. Geo-location Information.When you use certain features of the LocoMole Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. LocoMole may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions. We use the aggregate data for trend analysis.

b. Usage Information. We collect information about your interactions with the LocoMole Platform such as the pages or content you view, and other actions on the LocoMole Platform to identify usability issues and improve user experience design.

c. Log Data and Device Information. We automatically collect log data and device information when you access and use the LocoMole Platform. The information includes, among other things: details about how you’ve used the LocoMole Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the LocoMole Platform. The information is aggregated as part of cohort analysis to understand our user preferences and behaviours in the types of content and to measure the level of user engagement.

d. Use of Cookies. We use cookies like pixels and mobile identifiers to track your behaviour on our LocoMole Platform to provide a personalised experience that delivers relevant content based on your searches. You may disable the usage of cookies through your browser settings or read our Cookie Policy below for more details.

3. Information we collect from third parties

3.1.     Third Party Services. If you link, connect, or login to your LocoMole Account with a third party service (e.g. Google, Facebook), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. You can select the type of information to be shared with LocoMole.

4. How we use information we collect

4.1.     We use, store, and process information, including personal information, about you to analyse and enhance the LocoMole Platform for a better user experience for you in a trusted and safer environment as well as to comply with our legal obligations. We also use information to inform and evaluate our outreach efforts.

4.2.     Analyse and Enhance LocoMole Platform. We perform analytics and conduct research to personalise your experience through more relevant search results based on your preferences shown on the LocoMole Platform. We also send latest events that you may be interested in, support messages, updates, security alerts and account notifications to you. We process this information through our internal platform systems and do not share the personal data to any third-party.

4.3.     Inform and Evaluate Outreach Efforts. We process your personal information based on your preferences to offer you products or services that maybe of your interest. You can choose to opt-out of receiving offers or promotions from us by unsubscribing from our newsletter or making changes to your notification settings within your LocoMole Platform. Based on your interactions on search engines or social media, we process the information to evaluate the effectiveness of our programmes.

5. Sharing and Disclosure

5.1.     With your consent, we share your information, as described at the time of consent, such as when you authorize a third party application or website to access your LocoMole Account or when you participate in promotional activities conducted by LocoMole partners or third parties

6. Disclosure of Data

6.1. Legal Requirements

LDR Pte Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation

  • To protect and defend the rights or property of LDR Pte Ltd

  • To prevent or investigate possible wrongdoing in connection with the Service

  • To protect the personal safety of users of the Service or the public

  • To protect against legal liability

6.2. Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6.3. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6.4. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

6.5. Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

6.6. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6.7. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

6.8. Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: locomole@ldr.sg

  • By phone number: (65)2554645